Dgcustomerfirst is a short questionnaire that Dollar General uses to capture shopper opinions on product selection, pricing, store cleanliness and employee service. Completing the poll enters you automatically into a sweepstakes for a $100 Dollar General gift card that can be redeemed at any of the chain’s 16,000 U.S. stores. No purchase is required for the mail‑in option, but the online route asks for a recent receipt dated within the past three calendar days and the unique survey code printed on . Participants must be at least 18 years old and legal residents of the United States or Colombia. Each household may submit only one response per entry period, and the gift card is not convertible to cash.
To submit the survey online, visit https://www.dgcustomerfirst.com, enter the receipt date, store number and survey code, answer a few rating questions, then provide your full name, phone number and email address before confirming you are 18 or older. After clicking Submit, the system logs your answers and sends a confirmation email containing a reference number. Mail‑in participants cut a small card, write name, birth date, email and phone, and mail the card to the Dollar General Survey Sweepstakes address in West Bloomfield, Michigan. Winners are chosen randomly at the close of each period and notified by email.
What is the DGCustomerFirst Survey and why should you care? The DGCustomerFirst Survey is a short questionnaire that lets Dollar General shoppers share their opinions about the store experience. By completing the poll you could win a $100 Dollar General gift card that works at any of the chain’s 16,000 locations.
The survey is run by Dollar General to learn what shoppers think about product selection, pricing, store cleanliness, and employee service. Your feedback helps shape future store improvements and promotions. In , every eligible participant automatically enters a sweepstakes for a $100 gift card. The process is simple, free, and takes only a few minutes.
To start, you need a recent Dollar General receipt (or a simple card if you prefer the mail‑in method). The survey can be completed on a computer, laptop, tablet, or smartphone with an internet connection. Once you finish, your entry is recorded and you become eligible for the prize draw.
DGCustomerFirst Survey Details & Requirements
The table below summarizes the most important facts about the survey, entry limits, and prize details.
Survey Eligibility Requirements
Only shoppers who meet a few basic criteria can submit the DGCustomerFirst poll. The rules keep the contest fair and that the feedback reflects genuine customers.
- Must have a recent Dollar General receipt (online entry) or be willing to provide personal details on a mailed card (mail‑in entry).
- Age 18 or older at the time of entry.
- Legal resident of the United States or Colombia.
- Valid email address for online confirmation.
Survey Restrictions
- Each household may submit only one response per entry period.
- The $100 gift card cannot be exchanged for cash.
- Altering or tampering with the survey is prohibited by law.
- All comments must be honest and reflect genuine shopping experiences.
- Receipts older than three days are not accepted for online entry.
How to Complete the DGCustomerFirst Survey
There are two official ways to take the survey: the online portal and a traditional mail‑in card. Both methods let you enter the sweepstakes, but the steps differ slightly.
Online Entry Method – Step‑by‑Step
The online option is the fastest and provides instant confirmation of your entry.
- Step 1 – Open the site. Go to https://www.dgcustomerfirst.com on any web‑enabled device. Select your language at the bottom left if needed.
- Step 2 – Enter receipt details. Type the date of purchase, the survey code, and the store number exactly as they appear on your receipt. Click the “Start” button to proceed.
- Step 3 – Answer the questions. Provide honest feedback about product variety, pricing, store layout, and staff friendliness. Click “Next” after each section.
- Step 4 – Submit contact info. Fill in your full name, phone number, and email address. Check the box confirming you are at least 18 years old and agree to the sweepstakes rules. Click “Next” to finalize.
The Mail‑In Card Method – How Works
If you prefer not to use the internet, you can still participate by sending a simple card to Dollar General’s mailing address.
- Cut a 3.5 × 5 in. card from any sturdy paper.
- Write your first and last name, date of birth, email address, and phone number on the front side.
- Mail the completed card to: Dollar General Survey Sweepstakes, P.O. Box 251328, West Bloomfield, MI 48325.
Mail‑in entries do not require a receipt, so anyone who meets the age and residency rules can try.
About Dollar General
Dollar General is a U.S. retail chain that focuses on value‑oriented merchandise. The company started in 1969 as a family‑run store in Scottsville, Kentucky, and has grown to more than 16,000 locations across 44 states.
The chain offers a wide range of products, including household items, snacks, seasonal décor, health and beauty items, and basic apparel. Prices are typically 20 % to 40 % lower than those of many national retailers, which makes Dollar General a popular destination in rural and low‑income neighborhoods.
Dollar General went public in 1968 and now trades on the New York Stock Exchange under the ticker symbol DG. In 2019, the company reported annual revenue of roughly $27 billion, reflecting steady growth competition from other discount chains.
DGCustomerFirst on Social Media
Dollar General shares updates about the survey, new store openings, and promotional offers on several social platforms. You can follow these accounts for the latest .
- Facebook – https://www.facebook.com/dollargeneral/
- Twitter – https://twitter.com/DollarGeneral
- LinkedIn – https://www.linkedin.com/company/dollar-general/
- Instagram – https://www.instagram.com/dollargeneral/
- YouTube – https://www.youtube.com/channel/UCleGBG-nRB5n_D23OfbLJgw
- Pinterest – https://www.pinterest.com/mydollargeneral/
Frequently Asked Questions
Below are answers to the most common questions about the DGCustomerFirst Survey, eligibility, and prize redemption.
How do I know if my receipt is valid for the online survey?
A valid receipt must be from a Dollar General store in the United States, show a clear purchase date, a unique survey code, and the store number. The receipt must be dated within the last three calendar days before you start the online entry; older receipts are automatically rejected by the system. When you scan or type the code, the website cross‑checks against the store’s database. If the code matches a recent transaction, the system will let you continue to the questionnaire. Keep the receipt handy until you finish the survey, as you may need to refer to for the exact code format. In case the receipt is damaged or the code is smudged, you can still try the mail‑in method, which does not require a receipt at all. Remember that each shopper can only submit one online entry per sweepstakes period, so duplicate submissions using the same receipt will be disqualified.
Can I enter the survey if I live outside the United States?
The online entry is limited to shoppers who reside in the United States the survey code is tied to a U.S. store location. , the mail‑in card method extends eligibility to legal residents of Colombia as well. If you live in Colombia, you can complete the card with your personal and mail to the address listed in the survey details. No receipt is required for this route, but you still must be at least 18 years old and provide a valid email address for the organizers to confirm your entry. The prize remains a $100 Dollar General gift card, which can only be redeemed at U.S. Dollar General stores, so Colombian participants will need to arrange for a trusted person in the United States to use the card on their behalf. All other rules—such as one entry per person—still apply.
What happens after I submit the survey?
Once you click the final “Submit” button, the system records your responses and automatically enrolls you in the sweepstakes. You will receive a confirmation email to the address you provided, summarizing your answers and confirming your entry. The email includes a reference number you can keep for future inquiries. The draw for the $100 gift card typically occurs at the end of each entry period, which is announced on the official website and social media channels. Winners are selected through a random drawing conducted by an independent administrator. If you win, Dollar General will notify you by email and provide instructions on how to claim the gift card. The card is usually delivered electronically or as a physical card via mail, depending on the winner’s preference.
Can I win more than one gift card?
The official rules state that each participant may receive only one prize per entry period, regardless of how many times they submit a survey. If you submit multiple entries using different receipts, only the first valid entry will be considered. Any additional entries are automatically disqualified, and you will not be eligible for a second prize in the same draw. , you can enter again in future sweepstakes after the current entry period ends, provided you meet all eligibility requirements each time. This rule helps keep the contest fair for all shoppers and ensures that the prize pool is distributed across a broader group of participants.
How can I contact Dollar General if I have a problem with my entry?
If you encounter technical issues or have questions about your submission, you can reach Dollar General’s survey support team through their official contact page on the website. The page lists a dedicated email address—survey@dollargeneral.com—and a phone number: 1‑800‑555‑0199. When you call, have your receipt or mail‑in card reference number ready, as the support staff will need to locate your entry. The support team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time. They can help you verify whether your receipt code was accepted, resend a confirmation email, or clarify any rules about eligibility. All communications are recorded for quality assurance, and Dollar General strives to resolve most issues within 48 hours.